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Privacy Policy

 This policy describes how OKLM, Inc. (collectively, “OKLM”, “we”, “us” or “our”) collects, uses, and shares your personal information.

What Our Privacy Policy Covers

This privacy policy discusses the “personal information” that OKLM obtains from you on KoolFragrance.com.  When we use the term “personal information” we are referring to information that is about an identifiable individual. This may include things like your name, e-mail address, mailing address, birthday, telephone number, or profile information you provide such information about the products you purchase.

This privacy policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Facebook, Twitter, or YouTube, that information is governed by the privacy policies on those websites, and is not governed by this policy.

What We Collect

The following are examples of the personal information that we collect:

Activity

Examples of Personal Information Collected

Registering on our website

Name and e-mail address

Purchasing on our website

Name, credit card number, billing address, shipping address, and phone number

Sweepstakes and contests

Name, e-mail address, and age

Product Availability Notifications

Name and e-mail address

 

In addition to the above, we may use the following technologies to automatically collect information about your activities on our websites.

• Cookies1
• Web server logs2
• Geo-location technologies3

Note that we do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13, you can look at our websites, but you should not make a purchase, register, or submit personal information to us.

How We Use Your Personal Information

OKLM primarily uses the personal information that it collects to provide you with products, information, and services. We may also use your information to track your purchase history and to contact you for account and promotional purposes.  We may also use your personal information for other legitimate business purposes, including to detect and prevent fraud, to collect amounts owing to us and to maintain business records.

How We Share Your Personal Information

OKLM may share your personal information in the following circumstances:

  • Service providers. We may share your personal information with companies that perform services for us (including affiliates acting in this capacity), such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. Some of our service providers are located outside of Canada, including in the United States. While outside of Canada, personal information will be subject to applicable foreign laws, which may permit law enforcement, government or national security authorities to have access to your personal information in certain circumstances.

  • • Social Networks, Widgets, and Plug-ins. If you use any features made available to you on our website by a third party it may result in information being collected or shared between us and the third party. For example, if you use Facebook’s “Like” feature Facebook may register the fact that you “liked” a product and may post that information on Facebook.
    • The public. OKLM may share the personal information that you submit through one of our interactive services, like Ratings & Reviews, with the general public or our affiliates.
    • Other instances. OKLM may share your personal information in order to protect the legal rights of our company, our employees, our agents, and our affiliates, to protect the safety and security of our visitors, to detect and protect against fraud, or to comply with law or legal process.
    • Business transition. OKLM may share your personal information with another company that buys some, or all, of the assets or stock of OKLM, and that company may use and disclose personal information for purposes similar to what is described in this policy. OKLM may also share personal information with prospective purchasers to evaluate the proposed transaction.

    OKLM may share de-identified information (i.e., information that is not directly connected to your name) in the following circumstances in addition to those identified above:

    • Aggregate information. We may share de-identified aggregate information about our customers with advertisers and marketing partners.
      • Behavioral-based advertising. A third party may use technology (e.g., a cookie) to collect information about your use of our website and other websites so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on our website, or on other websites.

    How We Protect Your Information

    The file containing your personal information is maintained on our servers or those of our service providers and is accessible by our authorized employees, agents and mandataries who require access in order to perform their job functions. We realize that our customers trust us to protect their personal information. We take that task seriously and maintain physical, electronic and procedural safeguards to help protect your personal information. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.

    Your Choices

    You have the following choices with how your information is used:

    Your Options

    What you need to do

    Updating or Correcting The Personal Information Relating To Your Account

    You can update or correct your name, e-mail address, security questions, and other preferences by logging into your account and clicking on the “My Account” page.

    Receiving newsletters and promotional e-mails

    You can click on the “unsubscribe” link at the bottom of any promotional e-mail that you receive. You can also edit your e-mail preferences on your “My Account” page.

     

    You may also withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. However, if you withdraw your consent to certain uses or disclosures of your personal information, we may no longer be able to provide certain of our products or services. 

    Communicating With Us

    If you have any questions about our privacy or security practices, or of you would like to request access to or correction of your personal information, you can contact OKLM General Counsel by mail, or e-mail:

    OKLM INC.
    Legal Department, Privacy 
    445 Viger, Suite 511
    Montreal, QC H2Z 2B8
    info@koolfragrance.com

    Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections.

    If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail, telephone, or mail.

    Changes To This Policy

    We may revise this policy from time to time. You should review our privacy policy periodically so that you keep up-to-date on our most current practices. We will note the effective date of the latest version at the end of each policy.

    Effective as of June 2016.

    1. "Cookies" are small bits of information that are placed on the hard drive of your computer. Cookies remember information about your activities on the site to make your visits to our website more enjoyable and valuable to you by providing a customized experience and recognizing your preferences when you visit our website. If you've chosen to disable cookies on your browser, some of the functionality of our website may be lost. Certain of our web page, particularly those that require a login and password, require that cookies be enabled in your browser and cannot be used when you have disabled cookies in your browser.
    2. Web server logs are records of activity created by the computer that delivers the webpages you request to your browser. For example, a web server log may record the search term you entered or the link you clicked to bring you the webpage. The Web server log also may record information about your browser, such as your IP address and the cookies set on your browser by the server.
    3. Geo-location technology refers to technologies that permit us to determine your location. We may ask you to manually provide location information on our website, or to enable your mobile device to send us precise location information. We may also automatically collect general location information from your web browser.